Due to increased measures to protect our clients and employees, we kindly ask that you follow the instructions below for your appointments:
  • Social distance: Please be mindful of keeping a safe social distance. This includes interacting with our staff and clients who may be waiting outside for their appointments. The reception area will be kept empty. When you arrive for your appointment you can check in and we will greet you at the door when we are ready for you. Upon entrance you will be escorted straight to your stylist’s chair or treatment room.
  • When you arrive: We have provided a hand sanitizing station at the front entrance and you are welcome to wash your hands in our client bathroom.
  • Wear a face mask: You are required to wear a face mask that covers both your nose and mouth while in the salon at all times unless you are receiving a facial or face treatment.
  • Temperature testing (not mandatory): To keep our clients and staff safe, you may be tested by a contactless forehead thermometer upon your entry into the salon.
  • No coffee or tea service: We are currently unable to offer coffee or tea. We hope to resume this extra perk when the time is right.
  • Appointments will be kept as short as possible: As much as we would love to catch up, we want to ensure we are limiting contact and the number of clients in the salon at any given time.
  • Chairs and all touch point surfaces will be cleaned and sanitized between appointments.
  • Accompanied persons: As far as possible, we will request to please come by yourself for your appointment. This will help to reduce the number of people in the salon at any time. The accompanying person, if any, may stay in the car or outside the salon. * A single parent/guardian of minors is welcome to accompany them during the appointment.
  • Most importantly, please cancel your appointment if you are sick or experiencing any of the symptoms associated with Covid 19. You will not be charged a cancellation fee for doing so and we will be happy to re-book you for when you are feeling better.
  • If you have travelled outside of Canada in the last 14 days, have been identified as a close contact by Public Health, been asked to self-isolate, received an alert exposure notification on your cell phone, or if someone in your household presents any of the symptoms associated, please cancel your appointment and re-book when you are safe to do so.
  • Please complete the client Covid 19 Attestation prior to your appointment time.